Seven lines, sequenced against the constraint that actually limits case volume
By Kevin Schwaner, Founder; Chief Marketing OfficerUpdated Legal review: not yet assigned
Most agency scoping starts with a budget and divides it across channels. In birth injury that gets the
order wrong. Screening capacity determines how many inquiries a firm can convert into signed, viable cases; demand
generation determines how quickly it reaches that ceiling. We size the ceiling first.
Figure 1 — we size the bottom box first. Screening capacity determines how many inquiries a firm
can convert. Everything above it is scaled to that number, not to a budget. A campaign that overshoots screening
capacity does not produce more cases; it produces a queue, and the good inquiries age in it.
The seven lines, what each is for, and the band it starts in.
The channel with the best economics in this category, and the one nobody builds deliberately.
Market Leader / bespoke
Where the money goes
Figure 2 — a Growth-band retainer, by where the hours go. This is our allocation of the retainer,
not your ad spend, which is separate and passed through at cost. Note that intake and screening support is the
second-largest line: in this category the money is better spent making inquiries convert than making more of them.
The full cost structure.
Kevin Schwaner, Founder; Chief Marketing Officer. Credentials.
Last reviewed
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